Online Language School Policies

Code of Conduct and Respectful Behavior:

Students and instructors must treat each other with respect and courtesy at all times. Avoid any form of discrimination, harassment, or offensive language based on race, gender, religion, or nationality. Encourage a positive and inclusive atmosphere where everyone feels valued and supported.

Attendance and Punctuality:

Students are expected to attend classes regularly and be punctual. Instructors should also adhere to the class schedule and notify students in advance about any changes.

Technology Requirements:

Students must have the following minimum technology requirements for participating in classes:

Privacy and Data Protection:

We assure students that their personal information will be treated with confidentiality and not shared with third parties without their consent. For more details on data collection and usage, please refer to our privacy policy.

Academic Integrity:

We strongly discourage plagiarism and cheating in any form and have strict measures to detect and address academic dishonesty. Proper citation and referencing practices must be followed at all times.

Payment and Refund Policy:

Course fees and additional service costs are clearly stated on our website. For our refund policy, please refer to the respective course page.

Course Completion and Certification:

To complete a course successfully and obtain a certificate, students must fulfill the course requirements as outlined by the instructor. Details on obtaining certificates and diplomas will be provided upon course completion.

Communication Channels:

Official communication channels for students to reach out to instructors and administrators are:

We aim to respond to all inquiries within 24 hours during business days.

Course Materials and Copyright:

Course materials are the intellectual property of the Online Language School and are subject to copyright protection. Students are not allowed to share or distribute course content without prior permission.

Feedback and Complaints:

We encourage students to provide feedback on courses and instructors to help us continuously improve the learning experience. For complaints, please contact our support team, and we will address your concerns promptly.

Technical Support:

For technical issues related to our learning platform, students can reach out to our technical support team at support@onlinelanguageschool.com.

Age Restrictions and Parental Consent:

Students must meet the minimum age requirement specified for each course. For minors, parental consent is required before enrollment.